Refund and Returns Policy

🧾 Saltaire & Co – Returns Policy

At Saltaire & Co, we want you to love your purchase. Each item is carefully selected or made to order with great attention to detail.

Made-to-order & personalised items

Many of our products are made to order or personalised just for you. In accordance with UK consumer law, these items are non-refundable and cannot be returned or exchanged unless they arrive damaged, faulty, or incorrect.

Faulty or incorrect items

If your order arrives damaged, defective, or not as described, please contact us within 14 days of delivery at [email protected]